Happier Patients Through Improved Call Handling

First impressions matter – don't risk frustrated patients and low GPPS scores from long call waiting times.

Improve patient experience and eliminate digital exclusion through the only automated, intelligent call handling solution in use by the NHS today.

No Call Waiting Time
24/7/365 Availability
Automate Form Fills
Improved Access to Care
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Faster Responses to Patient Needs

In today's fast-paced world, patients expect timely and efficient service from their healthcare providers.

QuantumLoopAi ensures that patients are never left waiting on hold, delivering a seamless experience that eliminates frustration and improves access to care.

Patient Care is Suffering from Inefficient Processes

33%
of patients report poor experiences when contacting their GP practice due to inefficient processes.
68%
of patients still prefer phoning, highlighting the need to support their chosen communication channel alongside digital options.

Easy for Patients to Use - More Accessible Healthcare for All

Don’t force patients into using digital channels they are not comfortable with. Instead, optimise how you handle their preferred method of communication: phone calls.

QuantumLoopAi is the leading solution to intelligently automate call handling for NHS surgeries - clarity, competency and consistency on every call.

Happy Patient

Introducing EMMA™

EMMA, or ‘Enhanced Medical Messaging Assistant’ to give her full name, is a human-like call handling agent who can handle virtually unlimited calls in parallel and fill in forms (e.g. Accurx) from calls automatically.

EMMA never has a bad day, never calls in sick and works 24/7 every day of the year. She’s also fluent in 99 languages — why settle for less?

introducing-emma

Key Benefits for Patients

Reducing barriers and improving access to care

Breaking down communication barriers for better healthcare access

Reduced frustration and confusion on calls

Clear, consistent communication that patients can understand

A consistent experience on every phone call

Professional service standards maintained 24/7

Over 90% prefer Emma to traditional call handling

Proven patient satisfaction with our intelligent system

Download our case study

Download our case study to see how NHS surgeries are already benefiting from Emma and improving their GP Patient Survey scores.

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Intelligent Call Recovery

Pick-up Dropped Calls Again

Automatically re-engage dropped calls, allowing them to continue the call and access the care they need.

Never lose a patient conversation due to technical issues or connection problems. Our intelligent system ensures continuity of care.

Demand for Intelligent Call Handling is Rising

As GP surgeries face seasonal fluctuations and an ever-growing demand for faster, more efficient communication, the time to act is now.

Practices are rapidly adopting QuantumLoopAi to stay ahead of patient needs. Don’t get left behind while others improve their patient satisfaction and streamline operations.

Intelligent Call Handler

Experience QuantumLoopAi in Action

Ready to transform the way your patients experience your practice?

Schedule a demo with QuantumLoopAi today and find out how we can help you improve patient access and eliminate digital exclusion in your community.

Man Booking a Demo with QuantumLoopAi
*stats from GP Patient Survey 2024