Recent Articles
Tina Stenzel
April 21, 2026
Why Good Technology Fails: The Change Management Challenge Nobody Talks About
Introducing a new technology into a GP surgery is not the hard part. The hard part is everything that happens next.
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Tina Stenzel
April 21, 2026
The 8am Scramble Wasn't Working Either
There's a familiar comfort in blaming new things for old problems. When an AI voice system struggles to understand an...