The financial pressure on GP surgeries in the UK is nothing new. Budgets are stretched, patient lists are growing, and the recruitment and retention...

January 3, 2025
General practice is often described as the cornerstone of the NHS. It’s where most people interact with the healthcare system, where conditions are...
December 4, 2024
Recent developments in NHS funding have put GP surgeries and Primary Care Networks (PCNs) in a challenging position. Plans for same-day hubs,...
November 11, 2024
The NHS is no stranger to digital transformation initiatives, but the journey has been far from smooth. Over the past two decades, the health service...
November 8, 2024
Recruiting, training, and retaining GP reception staff has become one of the toughest challenges for NHS practices across the UK. While GP...

Highlights by topic

  • Call Handling

    call-handling
  • Digital Transformation

    digital-transformation
  • Access to NHS Funding

    funding
  • Reception Staff

    recepcionist
  • Improving Patient Experience

    patient-experience
  • Tackling Digital Exclusion

    Digital Exclusion
  • AI Technology

    AI Technology
  • Admin Efficiency

    Admin Efficiency